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Trend Micro Reviews

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Overall Rating

5.0
13 Reviews
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About Trend Micro

Trend Micro is a global cybersecurity company that helps individuals and organizations worldwide to secure their connected world. With decades of expertise, the company has built a cybersecurity platform that protects over 500,000 organizations and 250+ million individuals from cyber threats across clouds, networks, devices, and endpoints. Trend Micro has a proven track record of providing best-of-breed technology and advanced threat defense techniques that are optimized for leading environments and platforms, including AWS, Microsoft, and Google.

The company's research team delivers 24/7 threat research from around the world, and their passionate security experts work towards making a difference in the world. Trend Micro's unique culture, vision, and values make them stand out as a leader in cloud and enterprise cybersecurity, and they have received recognition from industry analysts such as Gartner and IDC.

Trend Micro Pros & Cons

Pros of Trend Micro:

  • Effective Malware Protection: Trend Micro scores well in malware detection and protection, with features like Folder Shield and Damage Recovery Engine to secure files and restore them in case of damage.
  • Real-Time Protection: It offers real-time protection to keep devices secure at all times, including Wi-Fi protection and VPN compatibility.
  • User-Friendly Interface: The software has a direct, simple, and easy-to-use interface that helps prevent wrong clicks and has good scanning times.
  • Advanced AI Learning: Utilizes cloud-based advanced AI learning technology to identify new and evolving malware infections.
  • Comprehensive Security Features: Includes anti-phishing and malicious URL blocking, Pay Guard for financial data protection, and Social Networking Protection with browser extensions.
  • Parental Controls: Offers a full suite of parental controls, which is generally only provided by more expensive counterparts.

Cons of Trend Micro:

  • Mixed Malware Protection Scores: While it detects over 80% of suspicious samples, it does not achieve 100% protection in all tests.
  • Activation Issues: Some users experience problems with different activation methods.
  • Limited Features: Some users find the software lacks additional features, such as VPN and more scanning options.
  • No 24/7 Support: Trend Micro does not offer 24/7 customer support, which can be a drawback for some users.
  • Higher Price: Compared to competitors, Trend Micro is often priced higher, which may not justify the cost for some users.

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Trend Micro Customer Reviews (13)

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Trend Micro Customer’s Q&A

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Trend Micro Features and Benefits

TrendMicro offers a range of features and benefits to enhance user security and privacy. Here are some key features:

  • Ransomware Protection: Safeguards your data from ransomware attacks.
  • Advanced AI Learning: Uses artificial intelligence to detect and prevent threats.
  • Anti-Spam Protection for Emails: Filters out spam emails to keep your inbox clean.
  • Prevention Against Internet Scams: Protects you from falling victim to online scams.
  • Social Media Privacy Protection: Ensures your privacy on social media platforms.
  • Password Protection and Management: Helps you create and manage secure passwords.
  • Parental Control: Allows parents to control and monitor their children's internet usage.

In addition, TrendMicro provides robust security features, including comprehensive scans, real-time protection, spam and URL filters, Pay Guard, Privacy Scanner, and Folder Shield. It also offers a 30-day money-back guarantee for risk-free testing of these features.

These features make TrendMicro a comprehensive security solution for protecting your devices against various cyber threats. Hope this helps!

Trend Micro Pricing

Trend Micro offers various pricing models for its services, including:

  • Cloud Security Pricing Calculator: Use the calculator to estimate costs by choosing the services to deploy and entering volume details. There is a 30-day free trial with unlimited use of the Trend Cloud One platform.
  • Always-Free Tiers: Specific services have free tiers:
    • Trend Cloud One – Conformity: Free for accounts with 249 or fewer resources connected.
    • Trend Cloud One – File Security: Free for buckets with 20 or fewer files scanned per hour.
    • Trend Cloud One – Network Security: Free for the first 10 GB of inspected traffic per month.
    • Trend Cloud One – Container Security: Free for the first 2,500 container node hours/month and the first 25,000 serverless container hours/month.
  • File Storage Security Pricing:
    • Annual Subscription: Pay an annual subscription fee based on the number of storages, regardless of file size or file count.
    • Consumption-Based Subscription: Pay as you go billing, where you are billed based on your usage of the Trend Micro Cloud One services, reported on an hourly basis. The billing tiers are:
      • Free (No expiration): 1-20 files scanned per hour.
      • Lower Tier: 21-200 files scanned per hour ($0.42 per Amazon S3 bucket or GCP bucket).
      • Middle Tier: 201-400 files scanned per hour ($0.63 per Amazon S3 bucket or GCP bucket).
      • Upper Tier: 401-2000 files scanned per hour ($1.155 per Amazon S3 bucket or GCP bucket).

For detailed pricing on File Storage Security, contact cloudone_trials@trendmicro.com.

About Trendmicro.com Payment Method?

Trend Micro offers a variety of payment methods to accommodate customers' preferences. Customers can safely enter their credit card information on Trend Micro's secure server, which ensures that all submitted information is encrypted for security. For those who prefer alternative payment options, PayPal is available, particularly for customers in the US and Canada. This option allows for the purchase of new Trend Micro programs or license renewals through the online store. Additionally, BPAY is accepted, which is a bill payment service that enables payments to be made through a financial institution's online, mobile or telephone banking facility. These methods aim to provide a seamless and secure transaction process for all Trend Micro products and services.

Trend Micro FAQs

FAQ

Trend Micro Alternatives

Here are the top 10 alternatives to TrendMicro:

  1. CrowdStrike
  2. Microsoft
  3. Sophos
  4. Cisco
  5. Palo Alto Networks
  6. Fortinet
  7. BitDefender
  8. Check Point Software Technologies
  9. Symantec Data Loss Prevention
  10. McAfee Total Protection for Data Loss Prevention

These alternatives offer similar services and have been highly rated by users. They provide a range of security solutions, including endpoint detection and response solutions. Some of them also offer additional features such as VPNs and identity theft protection. It's always a good idea to research and compare different options before making a decision. Hope this helps!

FAQ

How To Open A Trend Micro Account?

To open an account on TrendMicro, follow these steps:

Using Email Address:

  • Go to the TrendMicro account page.
  • Click Create Account.
  • Type your Email Address.
  • Enter your preferred Password. Type it again in the Confirm password field, then hit Next.
  • Provide your profile details, then click Next to finish creating your account.

Using Phone Number:

  • Go to the TrendMicro account page.
  • Click Create Account.
  • Type your Mobile Phone Number.
  • Select your Country, then verify your phone number. Click Next to continue.
  • You will receive a one-time confirmation code on your phone. Enter the Confirmation code, then click Next.
  • Provide your profile details, then click Next to finish creating your account.

Using Google Account:

  • Go to the TrendMicro account page.
  • Click Create Account.
  • Click the Google Account Logo.
  • Sign in with your Google Account.
  • Provide your profile details, then click Next to finish creating your account.

Using Apple Account:

  • Go to the TrendMicro account page.
  • Click Create Account.
  • Click the Apple Account Logo.
  • Sign in with your Apple ID.
  • Type the Verification code, then click Continue.
  • Provide your profile details, then click Next to finish creating your account.

Remember, always keep your account details secure and private. Enjoy using TrendMicro!

FAQ

Trendmicro.com Return Policy?

Trend Micro provides an unconditional 30-day money back satisfaction guarantee for all their security products. Customers can return products within 30 days of purchase and receive a full refund of the purchase price, less any shipping and handling fees. The refund process may take up to six weeks. For online purchases, refunds can be requested via email or through the findmyorder.com platform, with the refund being processed within 5-7 business days. Retail purchases have a different return process based on location. In the USA, Canada, Australia, New Zealand, and Singapore, if the retail store does not accept the return, customers may return the product directly to Trend Micro within the 30-day period. Required details include a clear scanned copy of the receipt and product serial number. Refunds from retail purchases will be electronically transferred or credited to the customer's account within 4-6 weeks or 45 days, depending on the region. As for the shipping policy, physically shipped purchases that are in stock are processed immediately and may not be able to be cancelled prior to shipment. If an order cannot be cancelled, customers will be notified when the order is shipped. Downloadable products are fulfilled immediately and cannot be cancelled unless they are preorders. For shipped products that require a refund, customers must look up their order and then use the “Request a Return” option to submit their request.

FAQ

How does Trend Micro protect my device?

Trend Micro offers a wide range of security products and services, including antivirus software, web security, email security, network defense, and cloud security to help protect against various threats such as viruses, malware, spyware, ransomware, phishing, and other cyber attacks.
FAQ

What is Pre-Installation Scan?

Pre-Installation Scan is a feature of Trend Micro Mobile Security that scans apps before they are installed to ensure that they are safe and free from any threats that may harm your device.
FAQ

Do I need to set up lockscreen to use Pre-Installation Scan?

Yes, you must set up lockscreen protection such as a PIN, a pattern, or a password.
FAQ

Is it safe to allow permissions on these apps?

It depends on which app you will allow permission. Regularly review other apps permissions and control what information or access they have on your Android phone or tablet.
FAQ

Can I share my Internet connection through USB or Bluetooth tethering while using Pre-Installation Scan?

No, you must switch off the Pre-Installation Scan/VPN if you want to share your Internet connection.
FAQ

How do I sign up for a Trend Micro Apex One as a Service trial account?

Go to the Trend Micro Endpoint Security with Apex One website and click Try it for free. Fill in all the required information, tick the checkbox after reading the Trend Micro License Management Agreement and Privacy Policy, and click GET MY FREE TRIAL to proceed with the Trial Registration. Follow the further instructions in the email that you will receive from Trend Micro to complete the trial setup.
FAQ

What is Trend Micro's approach to threat intelligence?

Trend Micro's approach to threat intelligence is multifaceted, focusing on the power of data to enhance an organization's security posture and reduce risk. The company leverages cyber threat intelligence derived from experts who organize, analyze, and refine information about attacks. This intelligence is categorized into four types: strategic, tactical, operational, and technical threat. The benefits of this approach include comprehensive risk assessment, enabling organizations to develop a more informed understanding of their cyber risk landscape. It also promotes a proactive defense, allowing for anticipation and mitigation of potential threats before they result in a security incident. Additionally, it aids in the prioritization of resources, helping to identify the most likely and high-impact threats, which in turn allows for more effective allocation of security budgets. Trend Micro's Connected Threat Defense is a layered security approach that quickly protects, detects, and responds to new threats, leveraging central visibility and investigation capabilities across the entire IT infrastructure. The company's global threat research is powered by hundreds of threat researchers and insights from cybersecurity solutions, providing broad security and threat coverage. This research includes analysis of the cybercriminal underground and the use of AI and machine learning to deliver better results in threat detection and prevention. Trend Micro's threat intelligence is continuously updated with insights from millions of sensors and trillions of threat queries, ensuring protection against current and future threats.

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